Request a Big Smiles Pick Up

  • If you're on Facebook please like the Big Smiles Collection Crew page and we can contact you about future pick-ups through Messenger. Visit:

Frequently Asked Questions

How to have a successful pick up

  • Please package items in bags or boxes – be sure to clearly label your items with a “B”.
  • Place items in front of your home, on your front steps, and clearly visible from the street  by 8:00am on your pick-up day.
  • Your items will be collected between 8:00 am and 2:00 pm that day.
  • Please wrap breakables with paper and place in a box to prevent breakage.
  • In case of bad weather, please place all items in plastic and/or cover them, if possible.
  • Call 204-943-5437 (KIDS) to report a problem or click here to report a missed pick up

What do we pick up?

Clothing and Soft Good Items

Anything made of material, regardless of season.

  • adult/children’s clothing
  • shoes/boots
  • linens
  • draperies
  • sewing remnants

Please place these items in closed bags or boxes marked with a “B”.


Items & Kitchenware – items must be in working condition, resaleable condition and clean.

  • knick-knacks and small appliances (toasters, coffee makers, microwaves etc.)
  • toys/games
  • books * not encyclopedias
  • sporting equipment
  • garden tools

Please place these items in closed boxes marked with a “B”.


We no longer accept furniture items of any kind.For furniture donations we recommend you contact one of these charites:

  • Oyate Tipi – 606 Selkirk – Donation Line (204) 589-2265
  • Mennonite Central Committee (M.C.C.) – 18 Keewaitin – Donation Line – (204) 694-3669
  • Walls of Freedom – (204) 997-0043
  • Hands of Hope – (204) 261-8607

Items not conforming to the above may not be picked up.